Pet Pawtrait Co is a New Zealand business that creates personalised pet caps featuring custom artwork of your beloved pet. Simply upload a photo, and we'll transform it into a one-of-a-kind design before handcrafting your cap in Tauranga, New Zealand.Whether you're celebrating a new puppy, honouring a lifelong companion, or looking for the perfect gift for a pet lover, every keepsake is made especially for you.

All of our caps are handmade in the beautiful Bay of Plenty, Tauranga, New Zealand.We're proud to be a locally owned business that creates every personalised keepsake with care and attention to detail.

We currently ship throughout New Zealand and Australia.Every order includes tracking so you can follow your parcel from dispatch to delivery.

Ordering is easy.Choose your favourite cap colour.Upload a clear photo of your pet.Place your order securely online.We create your custom artwork.Your personalised cap is handmade and shipped to your door.

Every artwork starts with the photo you upload.Using professional digital design software, we carefully transform your pet's photo into a custom illustration that captures their unique personality and features. Each design is created individually, meaning no two pieces of artwork are ever exactly the same.Once your artwork has been completed, it becomes part of your personalised cap, creating a keepsake that's uniquely yours.

Yes.Every design is created specifically from your pet's photo. We don't use generic templates or copy previous artwork, so your finished keepsake is completely unique to you and your pet.

For the best artwork, we recommend uploading a photo that is:Clear and in focusHigh resolutionTaken in good natural lightingShows your pet's face clearlyHas minimal filters or editingThe better the photo, the better we can capture your pet's unique features.

We love all pets!We regularly create artwork for:DogsCatsHorsesRabbitsBirdsGuinea pigsIf your pet isn't listed, simply get in touch before ordering. We'll let you know if we can create artwork from your photo.

Depending on the design, we may be able to include multiple pets in a single artwork.If you're unsure whether your photo will work, please contact us before placing your order and we'll be happy to help.

Every order is custom-made just for you, so production takes longer than purchasing a standard retail product.Once your order is placed, we'll create your personalised artwork before handcrafting your cap. We send your artwork for approval within 2-4 days after your order is placed. Once approved, please allow 3–5 business days for us to carefully handcraft your keepsake before shipping.Further details on production and delivery timeframes can be found on our Shipping Policy page. Please allow extra time during busy periods such as Christmas, Mother's Day, Father's Day and other peak seasons.

If you need to make a change, please contact us as soon as possible.We'll do our best to help if production hasn't started yet. Once your personalised artwork has been created or your cap is in production, changes may no longer be possible.

We send you artwork approval of the custom image design before we print. We want you to absolutely love your keepsake and treasure it for years to come so being 100% satisfied with your unique print is essential to us.

Because every Pet Pawtrait Co product is personalised specifically for your order, we generally cannot accept returns or offer refunds for change of mind.However, if your order arrives damaged, faulty, or you've received the wrong item, please contact us as soon as possible. We'll review the issue and work with you to provide an appropriate solution in accordance with our Refund Policy.

If your order arrives damaged or there's a manufacturing fault, please contact us as soon as possible.To help us resolve the issue quickly, please include:Your order numberPhotos of the productPhotos of the packaging if applicableWe'll assess the issue and organise a replacement or another suitable resolution where appropriate.

Absolutely.Many of our customers choose to celebrate the life of a beloved pet with a personalised keepsake. We understand how meaningful these orders are and treat every one with the care and respect it deserves. We will even send you 2 options of your custom print - one with a hallow over your pets head and one without - for you to decide which you prefer.

Pet Pawtrait Co is proudly New Zealand owned and operated.When you order from us, you're supporting a local small business that genuinely cares about creating meaningful keepsakes for pet lovers.Here's what makes us different:Handmade in Tauranga, New ZealandEvery artwork is custom-created from your pet's photoNo two designs are ever the samePremium personalised keepsakesFriendly local customer supportShipping across New Zealand and Australia

Yes!Our personalised pet caps make thoughtful gifts for birthdays, Christmas, Mother's Day, Father's Day, anniversaries, or simply to celebrate the special bond between people and their pets.Because every design is personalised, each gift is truly one of a kind. We even offer gift packaging and a personalised hand written message message to go with your order.

If you have any questions before or after placing your order, we'd love to hear from you.Simply email us at info@petpawtraitco.co.nz and we'll get back to you as soon as possible.